Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website www.muazca.com (“Site”) and any services, resources, communications, or software platforms (“Services”) provided by MuAz Accountants LLC, a U.S.-registered limited liability company, and its affiliated entities operating as MuAz Chartered Accountants in Pakistan and Afghanistan.

Scope of Use

You may browse, download, and use content from this Site for personal, informational, or professional purposes only. You agree not to

  • Use the Site for illegal, fraudulent, or unauthorized purposes
  • Copy or distribute content without proper attribution or licensing
  • Attempt to breach our security, client portals, or data systems
  • Impersonate MuAz or represent yourself as a certified partner unless contracted

Service Engagement

Engaging MuAz Accountants requires a formal engagement letter or service contract. Website interaction, consultation requests, or proposal exchanges do not constitute a binding agreement until:

  • A scope of work is approved in writing
  • Both parties execute an engagement letter
  • Applicable advance payment terms are met

We reserve the right to decline services without explanation, particularly in cases of conflict of interest, compliance risk, or capacity constraints.

Jurisdiction & Regional Disclosures

MuAz Accountants LLC operates legally in the United States, Pakistan and Afghanistan, and delivers regulated audit, tax and corporate business advisory services.
By engaging us, you acknowledge that:

  • U.S.-based services are delivered under MuAz Accountants LLC
  • You remain responsible for jurisdiction-specific compliance unless explicitly outsourced to us

Disputes shall be governed by the laws of the jurisdiction in which the engagement originated.

Confidentiality & Ethics

We uphold the confidentiality and professional ethics standards set by:

  • SECP and FBR regulatory expectations in Pakistan
  • Ministry of Finance and donor standards in Afghanistan
  • AICPA (U.S.), ICAEW (UK), and relevant governing bodies

All client data, including uploaded documents, consultation records, and correspondence, shall be kept confidential unless:

  • Consent is granted by the client
  • Disclosure is required by law or court order
  • Professional obligations (e.g., audit review) require peer access

Payments & Refunds

All fees are agreed upon in advance through written proposals or engagement letters. Unless otherwise stated

  • 50% advance is required before project initiation
  • Remaining payment is due upon delivery of reports or services
  • Monthly clients are invoiced at the start of each service cycle
  • Refunds are not provided once work has commenced or deliverables have been partially submitted

Late payments may result in service suspension or legal recourse.

Client Obligations

Clients are expected to:

  • Inform us of changes in legal, financial, or ownership status
  • Maintain lawful use of MuAz systems and communication tools
  • Provide complete and accurate information in a timely manner
  • Refrain from misrepresenting or misusing advice outside its intended scope

Limitation of Liability

While we strive for accuracy and diligence, MuAz is not liable for:

  • Third-party decisions or penalties resulting from client actions
  • Misuse of advice or services beyond original scope
  • Delays due to force majeure, regulatory backlog, or technical issues
  • Tax penalties, audit findings, or donor actions due to nondisclosure by the client

Our maximum liability in any engagement shall not exceed the amount paid by the client for that specific service.

Communications & Consent

By using our Site or engaging with our services, you consent to receive communications via:

  • Email
  • WhatsApp or SMS (if provided)
  • Client portal notifications (when launched)

You may opt out of marketing communications at any time.

Revisions & Updates

These Terms may be updated periodically. Clients and users are encouraged to review this page regularly. Continued use of the Site or Services implies acceptance of any revised terms.

Contact

If you have any questions or concerns about these Terms:

MuAz Accountants LLC
📧 legal@muazca.com