Privacy Policy

This Privacy Policy explains how MuAz Accountants LLC, its affiliates, and its regional entities (collectively, “MuAz,” “we,” or “our”) collect, use, store, and share personal data obtained through our website www.muazca.com, our client interactions, and service engagements.

Scope of the Policy

This policy applies to:

Visitors of our website
Clients engaging us for services
Users of our future client portal
Participants in consultations, events, or communications with MuAz

This policy does not apply to third-party websites linked through our platform.

What Personal Data We Collect

Depending on your interaction with MuAz, we may collect:

Identification & Contact Data

Full name, email address, phone number
Company name and registration details
Country or region

Business & Financial Information

Tax identification numbers (EIN, NTN, etc.)
Financial records, audit reports, and declarations
Donor agreements and grant documentation
Banking/payment instructions (if shared for invoicing)

Technical Information

IP address, browser type, device ID
Cookies and session analytics
Download history (e.g., proposals, templates)

How We Use Your Data

We process personal and business data for:

Service delivery and compliance with engagement letters
Responding to your inquiries and consultations
Proposal creation, reporting, and invoicing
Regulatory, tax, audit, or donor-related filing support
Improving our website experience and analytics
Legal obligations, such as FATF/KYC compliance

We will only process sensitive data (e.g., tax returns, audit files) with your explicit consent or formal engagement.

International Transfers

As a multi-region firm, we may transfer data between our offices in:

🇺🇸 United States
🇵🇰 Pakistan
🇦🇫 Afghanistan

We ensure all inter-office transfers are subject to confidentiality protocols, encryption, and access controls.

Data Storage & Security

Your data is stored securely using encrypted cloud servers and protected via:

Role-based access restrictions
Two-factor authentication (for internal systems)
Regular backups and audit trails
Controlled user sessions in our client portal (coming soon)

All employees, consultants, and third-party processors are bound by confidentiality agreements.

Cookies & Analytics

Our website uses cookies to:

Remember user preferences
Track site performance
Improve user navigation

You may choose to disable cookies via your browser. We also use tools like Google Analytics to understand visitor behavior anonymously.

Third-Party Access

We do not sell or rent your data to third parties. Data may be shared with:

Tax or audit authorities, where legally required
Cloud software providers under NDA (e.g., QuickBooks, Zoho)
Affiliated entities under shared services agreements
Donor agencies (if pre-authorized by the client)

Data Retention

Unless otherwise agreed, we retain:

Client engagement data: 7 years
Consultation records: 2 years
Financial reports/tax filings: Per local law
Website form data: 12 months

You may request early deletion or anonymization of your data (subject to compliance obligations).

Your Rights

You have the right to:

Request access to your personal data
Correct inaccurate information
Withdraw consent or request deletion
Object to automated processing (where applicable)
File a complaint with a regulatory authority in your jurisdiction

Requests can be submitted to privacy@muazca.com.

Contact

If you have any questions or concerns about these Terms:

MuAz Accountants LLC
📧 legal@muazca.com